Buyback & Trade-in Policy

At Cindy & Co., we make it easy for you to upgrade or sell your jewellery with our trusted buyback & trade-in program at competitive prices. This program ensures you always get the best deal. Upgrade, trade, or sell your jewellery with confidence!

Click untuk versi Bahasa Indonesia

DIAMOND BUYBACK AND TRADE-IN PROCEDURE


BUYBACK POLICY

  • Within 6 months, the returned item value is 80% of the price listed on the invoice.

Example: If purchased for Rp10,000,000, the buyback value is Rp8,000,000.

  • After 6 months, the returned item value is 75% of the price listed on the invoice.

Example: If purchased for Rp10,000,000, the buyback value is Rp7,500,000.


DIAMOND TRADE-IN POLICY

  • Within 6 months, the trade-in value is 85% of the price listed on the invoice.

Example: If purchased for Rp10,000,000, the trade-in value is Rp8,500,000.

  • After 6 months, the trade-in value is 80% of the price listed on the invoice.

Example: If purchased for Rp10,000,000, the trade-in value is Rp8,000,000.

 

Terms & Conditions

  1. The buyback & trade-in policy only applies to items sold and purchased from Cindy & Co.
  2. The jewellery must be in good condition and verified by Cindy & Co.
  3. The original purchase invoice & certificate must be provided.
  4. Custom-made, engraved, wedding rings, or altered jewellery are not eligible for buyback or trade-in.
  5. Buyback payments are processed within 1 business day after verification—ensuring a quick and seamless experience.
  6. Buyback and trade-in values depend on the condition of the jewellery at the time of trade-in/return, and the final decision rests with Cindy & Co.
  7. Cindy & Co. reserves the right to decline buyback or trade-in requests if fraud, tampering, or policy violations are detected.


Why Choose Cindy & Co.?

  • Get the best jewellery trade-in rates in Indonesia, with just a 15-20% deduction — upgrade to your dream piece today!
  • Top-tier buyback rates with low deductions (just 20-25%), ensuring maximum value for your jewellery!
  • A delightful shopping experience at Cindy & Co. — we ensure every customer feels comfort, and satisfaction, with the best quality we offer.

 

Maximize your jewellery’s value with Cindy & Co.— trade-in, upgrade, or sell with confidence today!